Integrate your apps and automate workflows with Microsoft Teams
EngineRoom includes a powerful set of automation and reporting features to make it easier to manage your BroadWorks platform.
EyeOnIt specialises in developing software solutions for government, large multi-nationals and small business. With a focus on customer self-service portals and simplifying complex systems, EyeOnIt has developed solutions for telecommunications providers and health care service providers in Australia and the USA.Learn More
From business systems, mobile apps and integrations, EyeOnIt specialises in bringing your custom software ideas to life.Learn More
EyeOnIt offers two products for the BroadWorks platform that is used by service providers like Telstra & Vocus.
Bacon, Bees, Satan and Black Mirror all wrapped into our reflection on this epic series.
One vision, two teams, three days and one winner, or so we thought...
Follow us through our series of "How Hollywood Predicted the future", take a trip down memory lane of all your favourite childhood shows and their mind-blowing predictions.
AgentQ provides visibility across our contact centre queues, enabling us to make real-time decisions that increase our business efficiencies.
"The EngineRoom Reports enable me to obtain the information I need within minutes. This used to take at least 2 weeks waiting for one of our back-of-house teams to provide"
“With BulkTools, I can easily implement periodic mandatory password changes for all of our IP Telephony users & in doing so, comply with our corporate governance requirements”
“AgentQ provides an easy to understand dashboard, showing our Call Centre performance in real-time. I can easily choose which key indicators are important and be alerted immediately if we receive a large number of calls”
“EyeOnIt’s expertise helped us avoid an expensive, lengthy and painful project, to change our domain name. We were facing the need to rebuild over 1,000 telephony services, until EyeOnIt scoped out a method to automate the change to an existing service without any outage. They project managed the entire change for us and completed the overall project under budget and ahead of schedule”