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What is EngineRoom?

A comprehensive customer-centric suite of tools providing efficient management, analysis and reporting for your BroadWorks platform.

System Administrators
     " I'm an IT System Administrator and I just want an easy way to support my BroadWorks users...
Enterprise ICT Managers

     " I have multiple sites and lead a team of support staff. I love the additional visibility of my BroadWorks configuration...
Service Providers 

     " As a BroadWorks managed service provider the value I can add to my customers' support and provisioning experience is priceless...

Need to update a BroadWorks feature for multiple users?

Take the monotony out of using cumbersome traditional methods to manage users and devices. BulkTools is the simple and fast solution to multi-user management for anything from password/device reset, to shared call appearance and device tag assignment. EngineRoom puts the ultimate BroadWorks platform management tools at the end of your mouse click.

EngineRoom - BulkTools

Need to change a handset for a user?

Whether you're assigning a replacement device for a user or upgrading handsets across your organisation - un-assigning devices, recycling device profiles, rebuilding configs and re-assigning devices to users is no more. Select your user, select your new device and let the Device Assignment Tool (DAT) handle it all with one click.

EngineRoom - Device Assignment Tool (DAT)

No Code API to create API bundles that manages the underlying API framework.

Engine Room is built as a customer-centric suite of features to empower a customer journey and is able to pull together a range of bespoke applications to roll into a holistic application for service providers.

Find out more

EngineRoom Features

BulkTools
Bulk User Management

Day-to-day BroadWorks platform management tasks made simple and for multiple users.

DAT
Device Assignment Tool

Assign a replacement device/handset for a user without the headache. Generate unique authorisation credentials where required.

Reports
Enterprise & Group Reporting

Create downloadable reports on your BroadWorks platform configuration targeting single users or your entire enterprise.

Hindsite*
Backup & Restore

Backup and restore functionality at user, group and enterprise levels. Manage point-in-time snapshots for historical platform recovery.

* Hindsite is currently only available to Service Providers.

Compare EngineRoom to BroadWorks CommPilot...

Take a look at some efficiencies achieved with EngineRoom over the traditional BroadWorks CommPilot management solution.

Device Assignment
Tool
Assign a new/replacement device to 50 existing users including a random generated activation code per user.
BulkTools
Reset the web access password for 100 users, either randomly generated or user defined.
Hindsite
Create a backup of 10 groups (400 users total) including group profile, user profile and device states.
EngineRoom
BroadWorks CommPilot

Simplified Management. Simplified Pricing.

No per administrator, per module or per transaction pricing! Just a simple tiered monthly price for the number of BroadWorks users you manage with EngineRoom.

* Users refers to the number of users you are able to manage with the BroadWorks credentials you use in EngineRoom. This is regardless of any user service, device profile or phone number assigned to each user.

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