A comprehensive customer-centric suite of tools providing efficient management, analysis and reporting for your BroadWorks platform.
Take the monotony out of using cumbersome traditional methods to manage users and devices. BulkTools is the simple and fast solution to multi-user management for anything from password/device reset, to shared call appearance and device tag assignment. EngineRoom puts the ultimate BroadWorks platform management tools at the end of your mouse click.
Whether you're assigning a replacement device for a user or upgrading handsets across your organisation - un-assigning devices, recycling device profiles, rebuilding configs and re-assigning devices to users is no more. Select your user, select your new device and let the Device Assignment Tool (DAT) handle it all with one click.
Engine Room is built as a customer-centric suite of features to empower a customer journey and is able to pull together a range of bespoke applications to roll into a holistic application for service providers.Find out more
Day-to-day BroadWorks platform management tasks made simple and for multiple users.
Assign a replacement device/handset for a user without the headache. Generate unique authorisation credentials where required.
Create downloadable reports on your BroadWorks platform configuration targeting single users or your entire enterprise.
Backup and restore functionality at user, group and enterprise levels. Manage point-in-time snapshots for historical platform recovery.
* Hindsite is currently only available to Service Providers.
Take a look at some efficiencies achieved with EngineRoom over the traditional BroadWorks CommPilot management solution.
No per administrator, per module or per transaction pricing! Just a simple tiered monthly price for the number of BroadWorks users you manage with EngineRoom.
* Users refers to the number of users you are able to manage with the BroadWorks credentials you use in EngineRoom. This is regardless of any user service, device profile or phone number assigned to each user.Sign Up