Digitisation is no new term; the process of making manual processes digitised through integrating and automating workflows has been a big part of business success for the past decade. Success stories like Mcdonald's self serve kiosks, restaurants like ElCamino implementing me&u software for contactless tap and pay at your table.
Digital transformation refers to customer-driven strategies that require organisational change and the implementation of digital technologies.
Digitisation refers to automating processes and retraining workers to use technology for old manual processes.
Although they seem quite similar, there is a distinct difference between the term "digitisation" and "digital transformation".
We digitise information
We digitalise processes and roles that make up the operations of a business.
We digitally transform the business and its strategy.
In summary, digitisation and digitalisation are the processes of implementing technology into operations and upgrading to a tech-first approach. Bur digital transformation is about the customer experience.
According to a research of 3000 CEOs worldwide, 70% of digital transformations fail. The common theme among the successful digital transformations are the implementation of ;
For an organisation to differentiate themselves from their competitors is the ability to become agile. Tech companies have been operating in an agile approach for years due to the evolving, fast-paced market. Slowly, businesses of all industries learn to reap the benefits of an agile approach, better allowing them to quickly and adapt and respond to unprecedented economic changes and customer needs.
Learn more about how the top CEOs of the world are implementing successful digital transformations for change-ready organisations.